Frequently Asked Questions
Find answers to common questions about our premium pet accessories
Our premium pet accessories are crafted from high-quality, pet-safe materials including stainless steel, BPA-free plastics, and durable fabrics designed to withstand daily use while keeping your pet comfortable and safe.
Yes, we ship to the UK, US, Spain, and select international markets. Shipping times and costs vary by location. Please check our shipping policy for detailed information.
We offer a 14-day return policy for unused items in their original packaging. Please visit our returns page for complete details and to initiate a return.
Most of our products are dishwasher safe or can be easily cleaned with warm soapy water. Specific care instructions are included with each product and on the product page.